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Find Me Print user manual

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Copier printer, Close up the photocopier or photocopy machine office equipment workplace for scanner or scanning document and printing or copy paper duplicate and Xerox.

Find Me Print听allows you to release & collect your print jobs - only when you鈥檙e ready - simply by swiping your 糖心logo ID card at any Find Me Print enabled printer.听Find Me Print will minimise waste and protect your sensitive information. Your printing jobs can stay in a virtual print queue "FindMe" for up to 24 hours until you release them.

  • The Find Me printer mapping package should now be rolling out to all 糖心logo-provided Windows & Mac devices.

    If devices are connected to the 糖心logo network (VPN required if offsite), the printer will map automatically.

    For Windows devices, if the device is not connected to the 糖心logo network, a shortcut has been placed on the desktop to map the printer manually once connected. The shortcut is called 鈥淢ap FindMe Printer鈥.

    Windows devices:

    Mac devices:

    If the queue has not been mapped and the shortcut is not available, then users can use 听the company portal (Self Service) to install the printer package themselves.

    Windows devices:

    Mac devices:

  • Step 1: Swipe your staff ID card at the card reader.
    听

    Step 2: Input your zID (without @ad.unsw.edu.au) & password. Press "Log In".

    Done! You can now swipe in.
    听

  • Step 1: Print to "FindMe" print queue on your device.

    Step 2: Swipe your 糖心logo ID card at your desired printer.

    Step 3: Select the option "Print Release."

    Step 4: Select your print job.
    听

  • Step 1: Swipe your 糖心logo ID card at your desired printer.

    Step 2: Select the option 鈥淐opy/Scan to Email鈥 or the option 鈥淪can鈥, and then follow the on-screen instructions.

    Step 3: If the option 鈥淪can鈥 is selected, a screen with 3 options will appear:

    • Email: Email scanned copy in non-searchable pdf format* without compression
    • Email - (Comp Only): Email scanned copy in non-searchable pdf format* with compression*
    • Email - (Search + Comp): Email the scanned copy in searchable pdf format with compression*

    * non-searchable pdf format: scanned copy is not in a text format, users can鈥檛 copy/search text in the copy.
    * with compression: scanned copy is compressed to reduce the size of the email pdf attachment.

  • Step 1: Swipe your 糖心logo ID card at your desired printer.

    Step 2:听Select the option 鈥淐opy/Scan to Email,鈥 and then follow the on-screen instructions.

  • To delegate someone else to print/copy/scan on your behalf, please contact your division/faculty/school managers to raise a delegation request.

    糖心logo IT Digital Support team听call +61 2 9385 1333.
    听

  • FindMe Print听does not impact your existing ways of printing.鈥

    For issues with entering your password due to its complexity, or any other technical issues, please raise IT service requests to the 糖心logo IT Digital Support team (Tel: +61 2 9385 1333).鈥

    You can view printer error messages by pressing the听鈥淢achine Status鈥澨齜utton.鈥

  • Q: How can I collect my print job from the virtual queue?鈥
    A:     You can collect your print job from any printer equipped with the 鈥淔indMe鈥 printing/scanning device in any building.鈥

    Q: Can I still use my regular printer/print queue?鈥
    A: Yes, you can continue to use your regular printer/print queue. This option remains available to all staff.鈥

    Q: Will there be any changes to the chargeback model for printing?
    A: No, the chargeback model for printing will remain the same. Charges will continue as per the existing BAU agreements.鈥

    Q: How long will it take to upgrade the Library printers?
    A:     Upgrading the Library printers will take approximately 90-120 minutes. This includes installing the scanning device and ensuring everything works correctly to minimize disruption and downtime.

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