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Choosing the Right 3PL Partner: A Comprehensive Checklist

Katherine Wroth • October 24, 2024

According to a of over 300 respondents, 73% of shippers (3PL users) reported that partnering with a 3PL has enhanced their customers' experiences while introducing innovative ways to improve logistics effectiveness. Even more impressive, 86% of shippers agreed that using a 3PL has led to greater cost-efficiency in their logistics operations.


Over the past decade, the logistics industry has undergone significant shifts, with a surge in 3PL providers aiming to capitalize on the global market’s expansion. But buyers, beware—not all 3PLs are created equal.


With countless options, how do you make the right choice? Here's a comprehensive checklist to help you navigate the selection process and find the best 3PL partner for your business.


1. Industry Experience

One of the first things to consider when choosing a 3PL partner is their experience in your industry. Look for a provider that understands logistics and has expertise in your specific market. For example, we specialize in e-commerce, retail  and omnichannel fulfillment at Barrett. This deep knowledge allows us to anticipate and address industry-specific challenges.


Checklist:

  • Does the 3PL have experience in your industry?
  • Can they provide case studies or references from similar clients?
  • Do they understand the seasonal peaks and trends specific to your business?



2. Scalability

Your business will evolve, and your 3PL partner should be able to grow with you. Flexibility and scalability are essential, whether you’re expanding into new markets or scaling up during peak seasons.


Checklist:

  • Can the 3PL accommodate your growth?
  • Do they offer flexible solutions that can adapt to your changing needs?
  • Are their facilities and technology systems equipped to handle future expansions?


Barrett Partnership Testimonial:


"The Barrett team does a great job of being flexible and responsive to all our logistics needs. Ken’s Foods exists in a dynamic manufacturing environment, and we continually challenge Barrett with last-minute changes to our just-in-time world, supporting our packaging operation and managing outbound distribution. Our multi-year relationship started small, and each year we do more with Barrett as they have become a reliable and trusted asset in helping us manage the tremendous growth we experience annually."
— Jim Bourne, Sr. Director @
Ken’s Foods



3. Technology and Innovation

Technology is crucial to supply chain success. A 3PL partner should provide cutting-edge solutions for real-time tracking, inventory management and data analytics to ensure efficiency and transparency across the supply chain. Our advanced systems offer real-time tracking, giving customers complete visibility into their shipments from origin to destination. This transparency allows for proactive decision-making and swift problem resolution, ensuring potential disruptions are handled before they impact your business.


Checklist:

  • Does the 3PL offer advanced technology for inventory and order management?
  • Can you track your shipments and inventory in real-time?
  • Do they provide data-driven insights to help optimize your operations?



4. Geographical Reach

Where are your customers located? Does your 3PL have the network to meet those demands? Whether your business operates regionally, nationally, or internationally, your 3PL provider needs a robust and strategically placed network to support your growth. Barrett, for example, offers a comprehensive footprint across key logistics hubs in the United States, with a network of over 26+ locations in cities such as Boston, Los Angeles, Memphis and Dallas.


Checklist:

  • Does the 3PL have strategically located facilities that align with your customer base?
  • Do they offer global solutions if your business operates internationally?
  • How quickly can they deliver to your key markets?



5. Customization, Personalization and Flexibility

Every business is unique, and your 3PL partner should offer value-added services tailored to your specific needs. From personalized packaging to custom fulfillment services, flexibility in operations is key to ensuring that your brand identity is maintained throughout the customer experience.


Our capabilities extend to services like personalized kitting, custom engraving, embroidery and branded packaging—ensuring that your products make an impact from the moment they reach the consumer. With Barrett’s personalized solutions, as a 3PL provider, we become an extension of your brand, helping you deliver products and memorable customer experiences that reinforce your market presence.


Checklist:

  • Can the 3PL tailor its services to match your business model?
  • Do they offer value-added services like kitting, assembly, or custom packaging?
  • Are they willing to adapt to your brand’s specific requirements?



6. Customer Service and Communication

Communication is the cornerstone of a successful 3PL partnership, and at Barrett, we pride ourselves on our commitment to one-call resolution. Our teams are trained to be proactive and empowered to make decisions, so when you reach out to Barrett, you're not just getting a representative—you’re engaging with a logistics expert who understands your business and can take immediate action. Whether you’re looking for real-time updates on your shipment, need to address an unexpected challenge, or require a quick adjustment to your fulfillment process, Barrett’s focus on one-call resolution means that your concerns are prioritized and handled swiftly.


Checklist:

  • Is there a dedicated point of contact for your account?
  • How responsive is the 3PL in addressing issues or concerns?
  • Do they offer proactive communication during disruptions or delays?



7. Cost Transparency

While cost shouldn’t be the only factor in your decision, working with a 3PL that provides transparent pricing is crucial. Hidden fees or unexpected charges can negatively impact your bottom line.


Checklist:

  • Is their pricing structure straightforward and easy to understand?
  • Do they offer a breakdown of all potential fees?
  • Can they help you find cost-saving opportunities without sacrificing service quality?



8. Reputation and Stability

Finally, choosing a 3PL with a solid reputation and a proven track record is essential. Barrett has been in business since 1941, giving us over 80 years of experience in the supply chain industry. Barrett’s long history isn’t just about experience—it’s about trust. Over the decades, we’ve built strong relationships with our clients by consistently delivering results, innovating our services and staying ahead of industry trends. Our ability to evolve while maintaining the highest service standards has allowed us to navigate industry challenges and shifts, proving that we’re not just here for the short term but committed to long-term success for our partners.


Checklist:

  • How long has the 3PL been in business?
  • Do they have positive reviews and testimonials from other clients?
  • Are they financially stable and capable of supporting your growth?



Conclusion

Choosing the right 3PL partner is more than just ticking boxes—it’s about finding a provider who can act as a true extension of your business. At Barrett ÌÇÐÄlogoCenters, we pride ourselves on being a partner who not only delivers operational excellence but also shares your vision for success.


Looking to explore how Barrett’s solutions can help your business scale and simplify your supply chain? Contact us today to chat with one of our experts.

Recent Blog Posts

By Katherine Wroth March 11, 2025
Franklin, MA – March 10, 2025— Barrett ÌÇÐÄlogo , a leading provider of third-party logistics (3PL) solutions, has been named one of Fulfill.com’s Top 50 U.S. 3PL Companies for 2025. Fulfill.com’s annual Top 50 3PLs list highlights the best logistics companies based on operational excellence, technological innovation and a proven track record of success. This recognition reflects Barrett’s decades-long commitment to delivering efficient, scalable and client-focused logistics services. “Being recognized as a Top 3PL Provider by Fulfill.com is a testament to our team’s relentless focus on service excellence and passion,” said Bryan Corbett , Vice President of Sales and Marketing. “We take pride in delivering personalized, efficient logistics solutions that drive success for our clients, and we are honored to be named a Top 50 3PL.” Barrett’s expansive fulfillment network covers over 7 million square feet across 25+ facilities, with key hubs in Boston, New Jersey, New York, Baltimore, Memphis, Dallas and California. This nationwide presence ensures fast logistics solutions tailored to high-growth brands. Joe Spisak , CEO of Fulfill.com, commented on Barrett ÌÇÐÄlogoCenters' inclusion in the Top 50 U.S. 3PL Companies for 2025: "Barrett ÌÇÐÄlogoCenters exemplifies the precision, scalability and innovation we look for in our Top 50 US 3PL Companies. Their ability to deliver tailored logistics solutions—whether for direct-to-consumer e-commerce, omnichannel fulfillment or complex B2B distribution—sets them apart in the industry. With over 80 years of experience and a proven commitment to operational excellence, Barrett continues to be a trusted partner for brands looking for reliable, technology-driven supply chain solutions." About Fullfill.com Fulfill.com is a matchmaking marketplace connecting companies with the highest-rated 3PLs. Built to simplify the RFP process and ensure brands partner with the best 3PL for their specific needs, Fulfill (Fulfill.com) is bringing scale to both 3PLs *and* the companies they service. About Barrett Since 1941, Barrett has provided customized third-party logistics (3PL), direct-to-consumer (DTC) eCommerce fulfillment, omnichannel distribution, managed transportation solutions and retail compliance for clients across all industries, with a focus on apparel & footwear, health & beauty, consumer packaged goods (CPG) and education. Barrett continues to be a leading 3rd party logistics provider in North America, known for superior execution, customer engagement, and direct access to senior leadership decision-makers. As a member of Inc.'s fastest growing companies list 15 times, Barrett is big enough to do the job and still small enough to deeply care about your business. eCommerce brands interested in a new 3PL partnership may contact Barrett directly here . Contact Information  Katherine Wroth Marketing Manager katherine.wroth@barrettdistribution.com Official Release Here
By Katherine Wroth February 26, 2025
Why Automation is Reshaping 3PL Fulfillment
By Katherine Wroth February 25, 2025
Are you struggling to keep up with order fulfillment for your apparel brand? Or are you just beginning to explore third-party logistics to see if it aligns with your business goals? Either way, this guide is for you. Managing order fulfillment in the apparel industry—online or in physical stores—comes with many challenges. Warehousing, packing, shipping, logistics, returns, tracking and customs clearance require significant time and resources. With limited hours in the day, handling all these aspects yourself can quickly become overwhelming (and that’s probably why you’re here). Hiring additional staff may help, but it also increases operational expenses and can complicate supply chain efficiency. The Solution: Partnering with a Trusted 3PL Barrett ÌÇÐÄlogospecializes in handling logistics and fulfillment operations for top apparel retailers and manufacturers. Outsourcing fulfillment to a trusted 3PL partner like Barrett saves costs and enhances efficiency. This guide will break down the key benefits of working with a 3PL provider and how to choose the best one for your needs.  Understanding 3PL in Apparel Fulfillment A 3PL provider manages your inventory’s storage, fulfillment and distribution. This includes warehousing, order picking, packing and shipping. Many 3PLs also handle customer service and returns. Why should you outsource apparel fulfillment instead of managing it in-house? Cost Efficiency – You pay only for processed orders instead of maintaining a full-time logistics team. Improved Fulfillment Processes – Faster, more reliable order fulfillment enhances customer satisfaction. Let’s explore how 3PLs work and why they are game-changers for apparel businesses like yours. How Does a 3PL Work? While 3PL services can support a wide range of industries, here’s how they work specifically for apparel brands: Step 1: Choosing a 3PL Partner Selecting the right 3PL is a critical process. The provider you choose will integrate into your operations and support your long-term growth. Keep in mind that 3PL services differ from freight forwarding or on-demand warehousing. Understanding these differences will help you make a more informed decision. Step 2: Sending Your Inventory Once you’ve chosen a 3PL provider, you’ll send them your inventory for warehousing. This ensures order fulfillment begins as soon as a customer makes a purchase. Step 3: Storing Inventory Your 3PL partner will store your inventory in strategically located warehouses for easy retrieval and shipping. This optimizes fulfillment speed and reduces delivery times. Step 4: Order Picking and Packing When a customer places an order, the fulfillment process begins. The item ordered is retrieved from storage, packed securely and prepared for shipping. Depending on your provider, this process may be managed manually or with advanced inventory software for greater speed and accuracy. Step 5: Shipping After an order is packed, it is shipped to the customer. Some 3PL providers handle shipping directly, while others partner with major carriers. Confirming your 3PL’s shipping capabilities is important before signing a contract. Step 6: Handling Returns Returns are an inevitable part of e-commerce. Many 3PL providers offer reverse logistics solutions to manage returns efficiently and maintain customer satisfaction. Benefits of Using Barrett ÌÇÐÄlogofor Apparel Fulfillment Is investing in a 3PL the right move for your business? The answer is YES. Here’s why: 1. Increased Efficiency Managing an apparel business requires focusing on design, marketing and customer engagement. Offloading logistics allows you to concentrate on these core areas without being bogged down by operational details. 2. Cost Savings Maintaining warehouses, shipping fleets and logistics infrastructure can be expensive. Barrett reduces these costs by leveraging existing infrastructure and volume discounts on shipping. Minimizing shipping errors and optimizing order fulfillment can also help reduce costly mistakes and returns. 3. Scalability As your business grows, so do your logistics needs. Barrett currently operates 25+ facilities across the United States. With over 6 million square feet of space specifically designed for warehousing, distribution, transportation and omnichannel eCommerce fulfillment, Barrett will scale your brand to ensure success. Barrett has over 80+ years of 3PL expertise and the resources to scale operations up or down based on demand, allowing you to expand without significant overhead costs. When Should You Consider a 3PL? Not every business needs a 3PL, but if any of the following apply, it may be time to explore outsourcing your logistics: You’re fulfilling 10+ orders per day – Managing fulfillment in-house may become too time-consuming and costly. You’re expanding and scaling operations – A 3PL can simplify shipping and customs management. You need faster shipping options – Two-day shipping has become an industry standard, and Barrett has the infrastructure to meet these expectations efficiently. Choosing the Right 3PL for Your Apparel Business Not all 3PLs are created equally. Some offer broad logistics solutions, while others, like Barrett, specialize in apparel and fashion fulfillment. When evaluating providers, consider: Technology Integration – Ensure the 3PL can integrate with your e-commerce platform for real-time inventory tracking and order processing. Warehouse Locations – Choose a provider with fulfillment centers close to your customer base to reduce shipping times and costs. Scalability – The 3PL should be able to accommodate your business growth. Return Management – A provider with strong reverse logistics capabilities will improve your customer experience. Barrett Distribution: Your Trusted 3PL Partner Since 1941 Are you looking for a trusted 3PL partner for your apparel business? Barrett offers personalized fulfillment solutions designed to help you scale and succeed. Contact us today to receive a complimentary supply chain consultation.
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